DESIRE TO TRAVEL
Terms and CONDITIONS.

Before We Begin

By joining our tour, you’re confirming you’re ready to embark on the adventure as outlined in the brochure (and we’re so excited to have you!).
By completing your booking, you acknowledge that you have read, understood, and accepted these Terms & Conditions.
Got special dietary, medical, or physical requirements? Let us know! But please understand we can’t guarantee it’ll cover every situation if it means missing out on some activities.
Don’t forget to double-check your passport, it needs to have at least six months of validity from the date you’ll leave your final destination. It is your responsibility to ensure you have any required visas. For more information, visit DFAT, SmartTraveller, and VisaLink. We also recommend checking for any health or vaccination requirements with your doctor before departure.

Payments & Cancellations
Deposit: 

A 50% deposit secures your spot on the tour. This deposit is non-refundable, except in the unlikely event that Desire to Travel cancels the tour.

Payment Schedule:

To keep payments manageable, the remaining balance is due as follows:
120 days before departure: 25% of the total trip cost
45 days before departure: Remaining balance

Schedule of Fees:

Desire to Travel charges the following non-refundable administrative fees, in addition to any supplier or provider fees:
Change fee: $75 per person + any supplier fees
Name change fee: $50 per person + any supplier fees

Cancellation Policy:

After deposit payment: 50% of total trip cost is non-refundable
120–44 days before departure: 75% of total trip cost is non-refundable
Within 45 days of departure: 100% of total trip cost is non-refundable

We will always make reasonable efforts to fill your spot if you need to cancel, which can reduce your costs. We strongly recommend comprehensive travel insurance to protect against cancellations, medical emergencies, or unforeseen events.

Travel Insurance & Proof

Speaking of insurance, it’s required (and honestly, just plain smart). Please send us proof of coverage 45 days before departure; without proof, we cannot confirm your booking.
We suggest you get insurance as soon as you pay your deposit to protect yourself, your tour and your flights. Trust us, you’ll thank yourself later.

Complaints Handling & ATIA Reference

Desire to Travel is proud to hold ATIA Accreditation. ATIA is an industry accreditation scheme that sets the benchmark for quality in the travel industry. ATIA monitors our compliance with the ATAS Code of Conduct (The Code) and assists in the resolution of complaints.
For details on our complaints handling policy and ATIA dispute resolution, please see our policy here and visit ATAS website.